Welcome to DIGIBOOSTAI. These Terms & Conditions explain how we work, what you can expect from us and what we need from you when you use our website or services.

By accepting a proposal, making a payment or asking us to begin work, you agree to these Terms.

About DIGIBOOSTAI

This website and our services are operated by:

SS Constructions Australia Pty Ltd
Trading as DIGIBOOSTAI
ABN: 31 603 865 078
ACN: 603 865 078

Australian business address:
Level 3, 41–45 Rickard Road
Bankstown NSW 2200
Australia

Spain Office

Carrer de la Riereta, 13, 1-1
08001 Barcelona
Spain

Phone: +34 612 490 989
Email: sales@digiboost-ai.com
Website: digiboost-ai.com

Our Barcelona office supports clients in Spain and Europe. The legal contracting company remains SS Constructions Australia Pty Ltd trading as DIGIBOOSTAI.

Our Services

We provide services including:

• digital marketing;
• Google and Meta Ads;
• SEO;
• social media marketing;
• AI automation;
• lead generation;
• CRM integration;
• website design and development;
• branding and content creation; and
• business growth support.

The exact work, price, timeline and Deliverables will be explained in your proposal or service agreement.

3. Starting a Project

A project begins when you:

• accept our proposal;
• confirm by email or written message;
• pay the required deposit or invoice; or
• ask us to start the work.

Please review the proposal carefully before accepting it.

Any service not included in the original proposal may require an additional quotation.

What We Need From You

To help us complete your project properly, you agree to provide:

• accurate information;
• required content, images and branding;
• account access where needed;
• timely feedback and approvals; and
• lawful and accurate business information.

Delays in providing information or approvals may affect the project timeline.

You are also responsible for ensuring that the materials and claims you provide do not infringe another person’s rights or break any law.

Payments

Fees and payment dates will be shown in your proposal or invoice.

Unless otherwise agreed:

• deposits must be paid before work begins;
• recurring services are paid in advance;
• advertising budgets are separate from our management fees;
• third-party costs are charged separately; and
• overdue invoices may result in work being paused.

Third-party costs may include hosting, domains, software, plugins, stock images, CRM tools, API fees and advertising charges.

Revisions and Changes

The number of included revisions will be shown in your proposal.

A revision means a reasonable adjustment within the original agreed scope.

Major changes, new pages, new campaigns, extra features or a completely new design direction may require an additional fee.

Project Timelines

We always aim to complete work within the agreed timeframe.

However, timelines may change because of:

• delayed feedback;
• missing content;
• late payments;
• third-party platform issues; or
• changes to the original scope.

Unless specifically guaranteed in writing, project timelines are estimates.

Marketing Results

We work carefully to improve your marketing performance, but digital marketing results can never be fully guaranteed.

Results may depend on:

• market demand;
• competition;
• advertising budget;
• your offer and pricing;
• website performance;
• platform algorithms;
• lead response time; and
• your sales process.

We do not guarantee a specific number of leads, sales, rankings, revenue or return on advertising spend unless this is clearly stated in a signed agreement.

Google, Meta and Other Platforms

Our work may rely on third-party platforms such as Google, Meta, WordPress, HubSpot and hosting providers.

We are not responsible for:

• account restrictions or suspensions;
• rejected advertisements;
• platform outages;
• policy or algorithm changes;
• increased advertising costs; or
• discontinued third-party services.

We will provide reasonable support where the issue falls within the agreed scope.

Intellectual Property

You keep ownership of the content, logos, photos and materials you provide.

After full payment, you will receive the agreed rights to the final approved Deliverables.

DIGIBOOSTAI continues to own its:

• templates;
• internal processes;
• reusable systems;
• automation methods;
• development tools; and
• pre-existing materials.

Third-party software, plugins, images and fonts remain subject to their own licences.

Privacy and Client Data

We handle personal information in accordance with our Privacy Policy and applicable data-protection laws.

Where we process leads or customer data for your business, you are responsible for ensuring that the data was collected and can be used lawfully.

A separate Data Processing Agreement may be required for some services.

Cancellation and Refunds

Cancellation terms may be included in your proposal.

Unless applicable law requires otherwise:

• completed work is not refundable;
• approved work is not refundable because of a change of preference;
• advertising spend is not refundable;
• third-party charges already paid are not refundable; and
• work completed before cancellation will be deducted from any refund.

For monthly services, at least 30 days’ written notice is normally required unless your proposal states otherwise.

Consumer Rights in Spain and the EU

These rights apply only where you legally qualify as a consumer and are not purchasing our services for business purposes.

A qualifying consumer may normally have 14 days to withdraw from an online service contract.

To request withdrawal, contact:

sales@digiboost-ai.com

Where you ask us to begin work during the 14-day period, you may need to pay for work already completed. The withdrawal right may end once the service has been fully performed with your prior agreement.

Nothing in these Terms removes any consumer right that cannot legally be excluded.

Suspension or Termination

We may pause or end the Services where:

• payments are overdue;
• required information or access is not provided;
• the Client gives unlawful or misleading instructions;
• there is a serious security risk; or
• the Agreement is materially breached.

When the Agreement ends, all completed work and approved third-party costs remain payable.

Limitation of Liability

We provide our Services with reasonable care and skill.

To the extent permitted by law, we are not responsible for indirect losses, lost profits, lost opportunities or losses caused by third-party platforms.

For business Clients, our total liability will normally be limited to the fees paid for the affected Services during the previous six months.

Nothing in these Terms excludes liability that cannot legally be excluded.

Complaints and Disputes

We believe most concerns can be resolved through open communication.

Please contact us first at:

Email: sales@digiboost-ai.com
Phone: +34 612 490 989

We will make a genuine effort to resolve the issue fairly.

Governing Law

For business Clients, these Terms are governed by the laws of New South Wales, Australia, unless a signed agreement states otherwise.

Mandatory Spanish and European Union laws will still apply where they cannot legally be excluded.

Consumers retain any mandatory rights available under the laws and courts of their country of residence.

Changes to These Terms

We may update these Terms when our services, business practices or legal obligations change.

The latest version will always be published on this page with the updated date.

Contact Us

SS Constructions Australia Pty Ltd
Trading as DIGIBOOSTAI

Email: sales@digiboost-ai.com
Phone: +34 612 490 989
Website: digiboost-ai.com

Spain office:
Carrer de la Riereta, 13, 1-1
08001 Barcelona
Spain