At DIGIBOOSTAI, we respect your privacy. This policy explains what personal information we collect, why we collect it and how we keep it safe.

We believe privacy information should be clear and easy to understand. Please contact us if you have any questions.

Who We Are

This website and our services are operated by:

SS Constructions Australia Pty Ltd
Trading as DIGIBOOSTAI
ABN: 31 603 865 078
ACN: 603 865 078

Australian business address:
Level 3, 41–45 Rickard Road
Bankstown NSW 2200
Australia

Spain office:
Carrer de la Riereta, 13, 1-1
08001 Barcelona
Spain

Email: sales@digiboost-ai.com
Phone: +34 612 490 989
Website: digiboost-ai.com

SS Constructions Australia Pty Ltd trading as DIGIBOOSTAI is responsible for the personal information described in this policy.

Information We May Collect

Depending on how you interact with us, we may collect:

• your name, email address and phone number;
• company name, job title and business details;
• information submitted through contact, quotation or booking forms;
• messages sent through email, telephone, WhatsApp or social media;
• billing, payment and transaction information;
• project documents, content and account information supplied by clients;
• marketing preferences;
• website activity, IP address, browser and device information; and
• information provided through advertising campaigns, CRM systems or lead forms.

Please do not send sensitive personal information unless it is necessary and we have agreed to receive it.

How We Use Your Information

We may use personal information to:

• respond to enquiries;
• arrange consultations;
• prepare proposals and quotations;
• provide and manage our services;
• communicate about projects and payments;
• manage leads and client relationships;
• improve our website and customer experience;
• measure advertising and marketing performance;
• prevent fraud and protect our systems;
• send marketing communications where permitted; and
• meet legal, tax and regulatory obligations.

We only use personal information when we have a lawful reason, such as your consent, performing a contract, meeting a legal obligation or pursuing a legitimate business interest that does not unfairly affect your rights.

Marketing Communications

With your permission, we may send updates, offers or information about our services by email, telephone, SMS, WhatsApp or social media.

You can unsubscribe at any time by:

• clicking the unsubscribe link in an email;
• replying “STOP” where available; or
• contacting sales@digiboost-ai.com.

Choosing not to receive marketing messages will not stop important communications about an existing project, account or payment.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• keep the website working properly;
• remember preferences;
• understand how visitors use the website;
• measure website and campaign performance; and
• provide relevant advertising.

Non-essential analytics and advertising cookies will be used according to your cookie choices where consent is required.

More information is available in our separate Cookie Policy. You can also change your choices through the Manage Cookies link on our website.

Who We May Share Information With

We may share information only when reasonably necessary with:

• our authorised staff and contractors;
• website and hosting providers;
• CRM and automation platforms;
• email, messaging and communication providers;
• Google, Meta and other advertising or analytics platforms;
• payment processors, accountants and professional advisers;
• service providers helping us deliver client projects; and
• regulators or authorities where required by law.

These providers may only use the information for the agreed service or as permitted by their own lawful terms.

We do not sell your personal information.

International Data Transfers

DIGIBOOSTAI works internationally. Personal information may be processed in Australia, Spain, Lithuania, Bangladesh or other countries where our authorised service providers operate.

Some of these countries may have different privacy laws from those in Spain or the European Economic Area.

Where required, we use appropriate contractual, technical and organisational safeguards for international data transfers.

How Long We Keep Information

We keep personal information only for as long as reasonably needed for:

• responding to an enquiry;
• providing our services;
• maintaining business and accounting records;
• resolving complaints or disputes;
• protecting legal rights; and
• meeting legal obligations.

When information is no longer required, we will securely delete or anonymise it where reasonably possible.

How We Protect Your Information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

Our safeguards may include access controls, password protection, secure cloud services, limited staff access and regular system reviews.

However, no internet or electronic storage system can be guaranteed to be completely secure.

Please contact us immediately if you believe information shared with us has been compromised.

Your Privacy Rights

Depending on the law that applies to you, you may have the right to:

• request access to your personal information;
• correct inaccurate or incomplete information;
• request deletion of your information;
• restrict or object to certain processing;
• withdraw consent at any time;
• request a portable copy of information you provided;
• object to direct marketing; and
• ask for human review of certain automated decisions.

To exercise your rights, email sales@digiboost-ai.com.

We may ask for information to confirm your identity before completing a request. We will respond within the period required by applicable law.

AI and Automated Tools

We may use AI-assisted and automated tools to support marketing analysis, lead organisation, content preparation and customer-service processes.

These tools help our team work more efficiently, but important business decisions are not intended to be based only on automated processing where this would significantly affect an individual.

You may contact us if you have questions about how your information was assessed or processed.

Children’s Privacy

Our website and services are intended for businesses and adults.

We do not knowingly collect personal information directly from children. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.

Complaints

Please contact us first if you have a privacy concern. We will make a genuine effort to investigate and resolve it fairly.

Email: sales@digiboost-ai.com
Phone: +34 612 490 989

Individuals in Spain may also submit a complaint to the Spanish Data Protection Agency—Agencia Española de Protección de Datos (AEPD).

Individuals in Australia may contact the Office of the Australian Information Commissioner (OAIC) where applicable.

Changes to This Policy

We may update this Privacy Policy when our services, technology or legal responsibilities change.

The latest version will always appear on this page with a revised “Last updated” date.

Contact Us

For privacy questions, requests or complaints, contact:

SS Constructions Australia Pty Ltd
Trading as DIGIBOOSTAI

Email: sales@digiboost-ai.com
Phone: +34 612 490 989

Spain office:
Carrer de la Riereta, 13, 1-1
08001 Barcelona
Spain

Spanish title: Política de Cookies